Responsible Gaming
Gaming Should Be Entertainment
At Betway, we believe that betting should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Gambling always carries a risk of loss, and you should only bet with money you can afford to lose. Never gamble to chase losses or escape problems.
Age Verification
Betting is only available to individuals aged 18 years or older in the United Kingdom. Betway is committed to preventing underage gambling. If you are under 18, please do not use this website. We use age verification checks to ensure all users meet this requirement.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, problem gambling may be developing:
- Spending more time or money gambling than intended
- Chasing losses by gambling more to try to recover money
- Feeling anxious or irritable when trying to cut down or stop
- Hiding gambling activity or lying about the amount spent
- Neglecting family, work, school, or other important commitments
- Using gambling to escape problems, stress, or difficult emotions
- Borrowing money to gamble or fund gambling activity
- Gambling with money needed for essentials like rent, bills, or food
- Relationships becoming strained due to gambling habits
- Failed attempts to cut down or stop gambling
Self-Help Tools Available
Betway offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period
- Loss Limits: Set a limit on how much you're willing to lose over a specified timeframe
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a period you choose
- Account Closure: Close your account permanently if you decide to stop gambling
To access these tools, please visit your Betway account settings or contact our customer support team.
Support Organisations
If you're struggling with gambling, confidential support and advice are available from the following organisations:
United Kingdom
- GamCare: Free, confidential advice and support service. Visit www.gamcare.org.uk or call 0808 8020 133 (freephone)
- GamStop: The National Self-Exclusion Scheme. Register to self-exclude from all online gambling operators at www.gamstop.co.uk
- Gamblers Anonymous: Free peer support meetings. Visit www.gamblersanonymous.org.uk
Australia
- Gambling Help Online: Information and counselling services. Visit www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council: Resources and support for problem gambling. Visit www.responsiblegambling.org
United States
- National Council on Problem Gambling: Helpline and resources. Call 1-800-522-4700 or visit www.ncpgambling.org
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support for problem gambling. Visit www.bzga.de
Need Help?
If you believe you have a gambling problem, please reach out for help immediately. Problem gambling is a serious issue, but support and recovery are possible. Don't hesitate to contact one of the organisations listed above — they are free, confidential, and staffed by trained professionals ready to assist you.
Your wellbeing is important. Taking action today could make a significant difference to your future.